Contact Us
EMAIL ADDRESS: Customer Service Dep.
Contact Us
Contact Us

home page:

Reply and inquiries for inquiries will be made within business hours.

Opening Hours: Monday - Saturday(Except Sundays and Public Holidays) 

10: 00-20: 00 (lunch break: 13: 00-14: 00)

* Depending on the content of your inquiry, we may get time to give you a reply.

* Please check the "inquiries" page before contacting us.

There are four inquiry methods below.

1. Telephone:

phone number: 04-5670-0137

* In order to solve the problem efficiently, when calling please let us know your order number or phone number. If you can not respond by phone, please use the e-mail address.

※ Our telephone number has changed from 04-5670-2262 to 04-5670-0137. Please note.

2. Mail:


3. Message:

After logging in to Doresuwe, you can press "My Account" - "Call" button and fill in "Name, Email Address, Order No., Phone Number, Contents" and submit.

Four.Live chat:

The lower right side of the homepage "Live chatPress the button to ask questions.

Our Company Name : Tidebuy International Limited Poland Branch office

Address: Ul.Aleja Krakowska 165,lok.C13/C14 Lazy,05-552 Jablonowo,Poland






Mail magazine free subscription

Get discounts and special offers to win gifts and cash prizes!

Doresuwe official application

Make shopping more enjoyable and convenient with the app!

App makes daily shopping more enjoyable
  • Invite your friends
    Get points
  • "Information of sale"
  • Delivery the next day
    Also possible!
  • With new registration
    1500 points GET!
Download it now!